Maureen Di Felice

Maureen Di Felice BA (Hons.) is an enthusiastic, innovative Trainer with over 20 years’ of delivery and consultancy experience. Dedicated to the diversity agenda Maureen is able to empower delegates to engage with equality and diversity. She is able to positively change individual mindsets to say “no” to discrimination through her lively non-threatening training methods. Focusing on organisations and individuals who know about Diversity and Equality but are not engaging with it, her training brings the diversity agenda alive. 

Maureen presents at national conferences on how to develop a diversity strategy and how to increase morale in the workplace and bring a positive inclusive working environment to organisations. Maureen has also recently been interviewed live by BBC News 24 on the Prince Harry racist term scandal. She has an expansive portfolio of courses that are constantly changing in line with the changing world of work and equality legislation. Maureen also specialises in bullying and harassment, dignity at work and mediation.
Her experience includes successfully working with high Profile companies, who are now embracing the Equality and Diversity Agenda into their strategic plans.
As the Managing Director of Impact Training, Maureen has seen the company grow and develop over the last 6 years and continues to expand her knowledge on equality and diversity issues that impact on our ever changing workplace. 

William Chadwick

William Chadwick BA (Hons.) is a specialist UK wide trainer and policy consultant in equality laws, diversity issues and cultural awareness but threads these topics into all our other courses. Prior to joining Impact Training, he was Head of Training and Personnel for the Equal Opportunities Commission (1987 to 2000). Prior to this promotion, he was one of their County Court and Tribunal Caseworkers (1884 to 1987).
Since leaving the EOC in 2000 after 17 very happy years, William has provided training, policy consultation and operational assistance on equality & diversity and cultural awareness issues to a wide range of organisations within the private, public and "not for profit" sectors. William is also lead tutor in Sheffield for the Institute of Leadership and Management Diploma courses.
His style is lively, participative and gentle. In his spare time he works as a volunteer advocate in Manchester/Salford, which often involves him getting involved as a champion of those pursuing employment, welfare benefit, immigration and discrimination claims.

Richard Purser

Richard is a Diversity and Community Relations Consultant with extensive experience in the business generation and community relations aspects of diversity, marketing & communication skills, and management consultancy, following many years in financial services where his responsibilities included human resources, marketing and an overriding focus on customer service.
Dedicated to the diversity agenda, Richard is able to empower delegates to engage with equality and diversity. His lively non-threatening methods support individuals in considering the impact of discrimination and how to challenge and overcome it in the workplace and beyond.
He has assisted a wide range of organisations to maximise the benefits that can be achieved through the strategic development of diversity strategies, with a virtuous circle of benefits including substantial return on investment, customer growth, awards and media recognition, staff development and employer of choice status.
He developed the diversity marketing strategy for the West Bromwich Building Society, which has consistently held top three gold status in the annual Race for Opportunity benchmarking survey since 2002, and achieved the National Diversity Award from Business in the Community for 2004, amongst widespread recognition which has been extended to clients such as Leicester City Football Club who are seen as leaders within this field.
Richard is a Chartered Marketer, a speaker for the child sponsorship charity plan UK and has been a school governor for twelve years.